Frequently Asked Questions (FAQ)

Return Policy

• Can I return my product? Most new and unused items can be returned for a full refund (minus postage and handling charges) within 30 days.

• How do I return an item? Please contact us directly at handbellservices@gmail.com for return instructions.

• When will I receive my refund? We will notify you once your return has been processed. A refund will typically appear on your credit card within one week of receiving the returned item(s).

• Foam Padding Returns. We are unable to accept returns on foam padding unless there's a cutting error on our part. This is because the foam arrives vacuum-packed to save you money on UPS oversize shipping fees. Once opened, the foam's size and shape make it difficult to return in its original condition.

  If you receive foam padding with a cutting error, please contact us directly at handbellservices@gmail.com. We'll be happy to assist.